Privacy Policy
Last updated: 7 September 2026
This Privacy Policy describes how The Cross Art + Books collects, uses, and shares your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically collected information as Device Information.
When you make a purchase, we collect personal information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.
Cookies
Our site uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use the site (for example, through Shopify's built-in analytics). We do not use cookies for third-party advertising or retargeting.
How We Use Your Information
We use the Order Information to fulfil orders placed through the site, including processing payment, arranging shipping, and providing invoices and order confirmations. We also use this information to communicate with you about your order and, where you have opted in, to send marketing communications. You can unsubscribe from marketing emails at any time using the link at the bottom of any email we send.
We use Device Information to monitor and improve the performance of the site.
Sharing Your Information
We share your personal information with third parties only as necessary to provide our services — specifically Shopify Payments for payment processing and Australia Post for shipping. We do not sell your personal information to third parties.
Where Your Information Is Stored
Our store is hosted on Shopify, and your information may be stored and processed on servers located outside Australia. Shopify maintains its own security and privacy standards for this data.
Data Retention
We retain your Order Information for our records unless and until you ask us to delete it, subject to any legal requirements to retain certain information.
Your Rights
If you are an Australian resident, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including the right to access the personal information we hold about you and to ask that it be corrected or deleted. If you have a concern we haven't resolved, you can also contact the Office of the Australian Information Commissioner (OAIC).
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
To exercise any of these rights, please contact us at info@crossartbooks.com.
Children's Privacy
Our site is not directed at children, and we do not knowingly collect personal information from anyone under 16.
Contact Us
For more information about our privacy practices, or if you have questions or complaints, please contact us by email at info@crossartbooks.com.
